About Cardiff Concern

Cardiff Concern is a charitable counselling service run by Christians. Services are delivered by the charity’s team of 30 volunteer counsellors and psychotherapists, each of whom is professionally qualified.

The qualifications of each of our counsellors ranges from Level 3 in counselling skills, to Diploma, Degree and Masters-level.

Cardiff Concern’s purpose is not to influence people in Christianity, but to provide a community service that helps people in their time of need, regardless of their religious views. 

As a registered charity, we do not charge for counselling, but rely on donations. The average cost of each counselling session costs around 25 pounds. If people can contribute towards these costs, we gratefully accept. If not, this does not hinder the service that we offer to each person.

counselling services INCLUDE:

  • Depression, anxiety or stress
  • Relationship/marital problems
  • Bereavement
  • Eating disorders
  • Sexual or other addictions
  • Adolescent problems
  • Anger management
  • Self-esteem
  • Debt
  • Violence and abuse
  • Family/related issues
  • Trauma
Thank you so much for care and compassion as well as insightful questions. You provided wonderful support at an intense and difficult time.
— Anonymous, June 2017

Times and locations

Our key office is based at Cathays in Cardiff, where our dedicated counselling rooms are used to serve referrals from across the South Wales area. We also have bases in Pontypridd, the Afan Valley, Ebbw Vale and Peterston-Super-Ely, from which communities in this area can access our services. Due to increasing demand, our vision is to open new centres in Swansea, Barry, and Bridgend, so that our service becomes as accessible as possible to people in these areas.

We recognise that people can only come for counselling at certain days and times and are therefore entirely flexible. We offer counselling during the days Monday to Friday between the hours of 10am until 9pm in the evening.


We take confidentiality very seriously. Find out more information about how we ensure this.

Learn more

Our history

We've been providing counselling services since 1991. 

Read our story